Lotto NZ - App Login Process

App Design | SSO | Authentication

Project Overview
The exploration of an authentication process for a lottery that has to be as secure as it can get.
Lotto NZ approached DDB Aotearoa to figure out a process design to authenticate a user on their many platforms.
My Contributions

For the whole duration of the project I was on site to deliver a platform wide solution, working closely with the team of specialists at Lotto NZ's headquarter in Newmarket, Auckland.

The Challenge

  • Create a Login process
  • Secure accessibility to all products over various platforms and devices
  • Demonstrate a user flow
  • Draft ideas of the login process

The Solution

As a governmental overseen company such as Lotto NZ is, the whole user experience had to be not only human centric driven, it had to be the most secure way to interact with the product. In close collaboration with the team at Lotto the decision was made to only use native device security features.

Rather than designing a complete unique infrastructure - with a massive amount of dev-maintenance - the mid-term solution to connect to device native security features was reasonable as cost effective development was key.

To login to the various products & games Lotto NZ is offering, the user friendly way was key: an auth0 browser-based login - short: Single Sign-On (SSO). This would make the user experience more fluent as there's no need for extra login flows and reduce risk of eg phishing credentials and access-tokens by third-parties - compared to native login flows.

First Ideas

Sketch | Auth progress flow on Samsung devices

Iterations over iterations

User Flows

Prototype

Prototype | iOS & Android/Samsung

Next project: The AA

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